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Privacy Policy

Effective Date: March 1, 2026

Akeren Inc. ("Company," "we," or "us") operates the TaxKit application at taxkit.net (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Service.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, phone number, and other details you provide during registration
  • Client and Financial Data: Tax-related information, financial records, Social Security Numbers (SSNs), Employer Identification Numbers (EINs), and other data you enter into the Service for tax preparation and management purposes
  • Documents: Files you upload to the Service, including tax documents, identification documents, and supporting records
  • Communications: Messages, emails, and other communications exchanged through the Service

1.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, timestamps, and interaction patterns
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Cookies: We use essential cookies for authentication and session management. We do not use advertising or tracking cookies

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process and manage tax preparation workflows
  • Send transactional communications (e.g., task notifications, signature requests, document requests)
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage to improve the Service
  • Detect, prevent, and address security issues or fraud
  • Comply with legal obligations

3. Data Security

We implement commercially reasonable technical and organizational measures to protect your information, including:

  • Encryption at rest: Sensitive fields such as SSNs and EINs are encrypted using AES-256 encryption before storage
  • Encryption in transit: All data transmitted between your browser and our servers is encrypted using TLS/SSL
  • Access controls: Role-based permissions limit access to data based on user roles
  • Secure authentication: Passwords are hashed and sessions are managed using industry-standard protocols

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating the Service (e.g., cloud hosting, email delivery), subject to confidentiality obligations
  • Legal Requirements: When required by law, regulation, legal process, or governmental request
  • Protection of Rights: To enforce our agreements, protect our rights, or ensure the safety of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

5. Third-Party Services

The Service may integrate with or use the following third-party services:

  • Neon (Database): Cloud-hosted PostgreSQL database for data storage
  • Vercel (Hosting): Application hosting and content delivery
  • Resend (Email): Transactional email delivery

Each third-party service operates under its own privacy policy. We encourage you to review their respective policies.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain data as required by law (e.g., tax records retention requirements) or for legitimate business purposes such as resolving disputes. When data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request a portable copy of your data
  • Opt out of certain data processing activities

To exercise any of these rights, contact us at support@taxkit.net. We will respond to your request within 30 days.

8. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at support@taxkit.net.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a revised effective date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Akeren Inc.
Email: support@taxkit.net